Some users report failure when trying to add or move references to another folder. RefWorks tells us that this is a known issue when using Internet Explorer under Windows 7, but also under other Windows versions (XP and Vista).
There is a way to solve this and that is turning on the so-called compatability view in Internet Explorer. This can be done by selecting Compatability view under the Menu option Tools.
October 2, 2012
Adding/moving references to folder fails
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