Adding/moving references to folder fails

Some users report failure when trying to add or move references to another folder. RefWorks tells us that this is a known issue when using Internet Explorer under Windows 7, but also under other Windows versions (XP and Vista).

There is a way to solve this and that is turning on the so-called compatability view in Internet Explorer. This can be done by selecting Compatability view under the Menu option Tools.

IP Authentication failure

Automatic authentication when working from UU computers has been repaired.

IP Authentication failure

Today IP-authentication for RefWorks seems to fail. This means that even when you use a university computer and visit refworks.com or want to use Write-n-Cite you will be prompted for the groupcode. This code has been sent to you when you first made a RefWorks account. If you lost it, please contact the library RefWorks has been contacted to get this sorted out.

New Output Styles added in April 2012

These new output styles are now available in RefWorks

• ACSM’s Health & Fitness Journal
• Advances in Water Resources
• Angiogenesis
• Aquatic Botany
• Cell Motility and the Cytoskeleton
• Current Opinion in Endocrinology, Diabetes and Obesity
• Current Opinion in Pulmonary Medicine
• Economics & Human Biology
• Epidemiology
• Epilepsy & Behavior
• Field Crops Research
• Information & Management
• International Journal of Antimicrobial Agents
• Investigative Radiology
• Journal of Atmospheric Chemistry
• Journal of Contaminant Hydrology
• Journal of Fluids and Structures
• Journal of Nutrition Education and Behavior
• Journal of Solution Chemistry
• Journal of Spinal Disorders and Techniques
• Journal of the Academy of Nutrition and Dietetics
• Journal of the International Society of Sports Nutrition
• Pancreas
• Parasitology Research
• Resources, Conservation and Recycling
• Sleep Medicine
• Sociology of Sport Journal
• Topics in Magnetic Resonance Imaging
• Toxicology
• Trends in Ecology and Evolution

Output styles added during March 2012

1. Alimentary Pharmacology & Therapeutics
2. Annals of Nuclear Medicine
3. Applied Soil Ecology
4. Archives of Gynecology and Obstetrics
5. Cell Host & Microbe
6. Cell Metabolism
7. Cellulose
8. Electric Power Systems Research
9. Endocrine Journal
10. Environmental Science and Pollution Research
11. Extremophiles
12. Heart
13. Human Resource Management Journal
14. International Journal of Forecasting
15. International Journal of STD & AIDS
16. Journal of Analytical and Applied Pyrolysis
17. Journal of Apicultural Research
18. Journal of Food Science & Technology
19. Journal of Forecasting
20. Journal of Gastroenterology
21. Journal of Magnetic Resonance
22. Journal of Molecular Cell Biology
23. Journal of Veterinary Science
24. Materials & Design
25. Measurement
26. Microsystem Technologies
27. Molecular Imaging and Biology
28. Molecular Vision
29. Neuroradiology
30. Progress in Lipid Research
31. Protoplasma
32. Sleep and Breathing
33. Solid State Ionics
34. The International Journal of Life Cycle Assessment
35. Translational Research
36. Water Resources Management
37. Korean Journal of Cerebrovascular Surgery

Problems with manual input using Internet Explorer 9

When using IE9 you may encounter problems entering references manually. To solve this you have to activate the compatability view of the IE9 browser. You can do this by clicking the broken document icon that is in your browser's address bar. Alternatively you can avoid these problems by using another browser altogether (e.g. Mozilla Firefox, Chrome or, on an Apple computer, Safari).

Maintenance Thursday night Jan. 26th-27th

In the night between Thursday and Friday 26-27th January RefWorks will carry out maintenance on the Utrecht University database. This is in order to solve recurring access and performance problems. It is planned between 0:00 and 3:00 AM and should not take longer than 45 minutes. You will see a maintenance message if you try to log during these hours.

UPDATE: Apparently it is taking RefWorks much longer than expected to reset the servers our database is running on. As soon as we have more information we will get back to you.

UPDATE 2: RefWorks seems to be up and running again. UU staff and students: please inform us (bibliotheek [at] uu.nl) and RefWorks of any remaining performance issues.

Problems seem solved

Problems with accessing accounts and slowness now seem solved. If you still encounter problems please contact RefWorks helpdesk at support [at] refworks.com or (for UU students and staff) the library at bibliotheek [at] uu.nl

Login problems and slowness

You may experience intermittent problems with logging in and slowsness of RefWorks. This happens on as well as off campus. We are in contact with RefWorks staff and will post a message here when the problem is solved. This issue arose January Monday 23rd.